AI CleanUpper

Privacy Policy

AI CleanUpper Privacy Policy

This Privacy Policy outlines how we gather and utilize personal information when you use the AI CleanUpper mobile application ("App") and its related services ("Service"). By accessing the Service, you acknowledge that you have reviewed, comprehended, and consented to this Privacy Policy.

You also confirm that you are at least 16 years of age or have obtained parental/guardian approval. If you disagree with this policy, please discontinue using the Service. In such instances, you may reach out to our support team via email to request data deletion, cancel subscriptions (where applicable), and uninstall the App.

Information We Collect Automatically

When you use our App, we automatically gather certain data from your device, including:

  • Language preferences
  • IP address
  • Device model
  • Operating system details
  • Internet service provider & mobile carrier
  • Hardware identifiers
  • Facebook ID (if applicable)
  • Advertising identifiers (IDFA, AAID)

This information helps us deliver and enhance our services, analyze user behavior, and display targeted advertisements. To optimize our App and ad performance, we may share this data with third-party partners such as Meta, Google, Amplitude, Appsflyer, Firebase, Crashlytics, and Amazon Web Services. This enables us to assess engagement metrics (e.g., subscription rates) and serve ads to specific user segments, such as subscribers.

For details on data processing, your privacy rights, the data controller, and ad personalization settings, please review the full Privacy Policy below. For further inquiries, contact us at: contact@bloom-innovation-llc.com.

Note:

  • GDPR refers to the General Data Protection Regulation (EU) 2016/679, governing personal data protection.
  • EEA includes EU member states and the European Economic Area.

Data Controller

Bloom Innovation LLC, a registered entity in Georgia, oversees the management of your personal data.

Types of Personal Data Collected

We collect personal data through the following means:

  1. Voluntarily Provided Data:
    • Email address, name (during registration or support requests).
    • Additional details shared during support interactions (e.g., screen sharing).
  2. Third-Party Data:
    • If you use "Sign in with Apple", we receive your Apple ID email address.
  3. Automatically Collected Data:
    • Device & Location Data: Language settings, IP address, device model, OS version, carrier.
    • Usage Data: App interactions, feature usage, session duration, subscription status.
    • Advertising IDs: IDFA (Apple) or AAID (Google), which can be reset in device settings.
    • Cookies & Tracking Pixels: Session-based or persistent cookies to enhance user experience.

This data supports service operation, customer assistance, and personalization.

Purposes of Data Processing

We process your data for the following objectives:

  • Service Delivery: Ensuring App functionality, troubleshooting, and hosting via Amazon Web Services.
  • Performance Monitoring: Tools like Crashlytics and Firebase help maintain app stability.
  • Personalization: Tailoring content and features to your preferences.
  • Customer Support: Addressing inquiries and providing technical assistance.
  • Communication: Sending updates via push notifications (Firebase Cloud Messaging, Apple Push Notifications).
  • Analytics & Research: Services like Appsflyer, Firebase Analytics, and Amplitude analyze user behavior for improvements.
  • Marketing: With consent, we use data for ads (e.g., Facebook Ads, Google Ads) and promotional emails.
  • Security & Compliance: Preventing fraud, enforcing Terms of Use, and cooperating with legal authorities.

All processing adheres to applicable laws and privacy standards.

Legal Bases for Processing (EEA Users)

For users in the EEA, processing relies on the following legal grounds:

  1. Consent: Where explicit permission is required.
  2. Contractual Obligation: To fulfill service agreements.
  3. Legitimate Interests:
    • Sending push notifications to enhance engagement.
    • Analyzing usage for service improvements.
    • Marketing communications (where reasonably expected).
    • Personalized ads to promote the App.
    • Fraud prevention and legal compliance.

Third-Party Data Sharing

We disclose data to:

  • Service Providers: Cloud storage (AWS), analytics (Google, Meta, Appsflyer), and marketing platforms.
  • Legal Authorities: When required by law or to protect our rights.
  • Corporate Transactions: In mergers, acquisitions, or business transfers.

Your Rights

You may:

  • Access, correct, or update your data by emailing contact@bloom-innovation-llc.com.
  • Request deletion, subject to legal retention requirements.
  • Opt out of data processing or restrict usage.

EEA-Specific Rights:

  • Lodge complaints with a data protection authority.
  • Request data portability in a machine-readable format.

Age Restrictions: We do not knowingly collect data from users under 16. Report violations to contact@bloom-innovation-llc.com.

International Transfers: Data may be transferred outside the EEA under safeguards like Standard Contractual Clauses.

Policy Updates

We may revise this Privacy Policy and will notify users of significant changes. Continued use implies acceptance.

California Privacy Rights

California residents can request details on third-party data sharing for marketing by emailing contact@bloom-innovation-llc.com with the subject: "Request for California Privacy Information".

Data Retention

We retain data as long as necessary for service provision, legal compliance, or dispute resolution.

Do Not Track: The App does not currently respond to DNT signals. Check third-party policies for their practices.

Contact Us

For questions about this policy or data practices, email: contact@bloom-innovation-llc.com.
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